Honda Siel Cars India Limited
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Honda has always believed in the “Power of Dreams” by innovating and launching products with the latest technologies and breathtaking new designs. Honda has always surpassed expectations and set standards for World-Class service. Experience the thrill & joy of realizing your dreams by joining this winning team. ABC Consultants has been retained by HSCI to recruit young & dynamic professionals across the following functions to meet their growth & expansion objectives.
CUSTOMER RELATIONS MANAGEMENT
Code: CRM/EP1/DELHI/1840 Email: cfm.honda@abcconsuttants.net
o Customer Complaint Management (AM) : Understand & manage customer expectations / complaints. Analyze causes and develop business solutions for better customer services, o Sales / Product Training (AM & SE): Develop training modules on products / operations / soft skills, manage & impart training at Company/Dealerships, o Systems (AM, SE & Exec.) : Manage Systems software, understand and translate sales & after sales processes into system software. Develop interface with technical vendors.
SALES
Code: SALES/EPI/DELBI/1841 Email: sales.honda@abcconsultants.net
Field Sales (DM, AM, SE & Exec.) : Set dealer KRAs, implement sales job flow, recruit & train dealers’ sales personnel. Build relations with corporate customers / financiers. Achieve sales target, o Sales Planning (SE & Exec.): Sales forecasting through interaction with dealerships. Prepare, monitor, analyze and review annual sales plans and results, o Dealer Development (Exec): Set standards / evaluate dealers’ infrastructure, financial, quality & quantity. Update as per market conditions and competition, o Auto Terrace (USED CARS) (DM & Exec.): Develop / evolve / monitor concept of used car sales, standards of Trade-in Operations w.r.t. infrastructure & business processes.
MARKETING
Code: MKT/EPI/DELHI/1842 Email: mkt.honda@abcconsuUartts.net
o Advertising (Mgr. & Exec.): Analyze needs / create Ad campaigns / media plans & briefs, liaison with the Ad agency, develop & implement merchandising standards. o PR & Events (AM & Exec.) : Interact with PR agency, organize press interviews, test drive events,.product launches & Ad campaigns, maintain & update website, o Product Management (Mgr, AM & Exec.): New Model Introduction, competition analysis, sales forecasting, product planning, budget control. Recommend specifications / colours / model modifications. Post launch / future line-up surveys, o Commercial (Exec.): Prepare invoice & execute orders, manage fleet / transporter / billing / inventory / warehouse. Process dealer claims / export orders.
SERVICE
Code: SERVICE/EPI/DELHI/1843 Email: service.liontfa@abcconsultants.net
o Field Operations (AM, SE & Exec.): Set up / monitor dealers’ Key Result Areas, implement service job flow. Recruit & train dealers’
personnel, customer interactions & warranty administration.
© Training (Mar- & E*ee.) ? design, devef&p & impaH teehHfeai tFammg te dealer seFvrue personnel, evaluate training and generate MIS. o Planning (DM & Exec.) : Dealers’ performance analysis, CSI improvement plans, service promotion and revenue generation strategy, budget control, o Quality / Warranty (Mgr. & AM): Collect market feedback & conduct quality / warranty analysis. Provide technical & audit support to field staff. Problem diagnosis & resolution.
SPARE PARTS
Code; SP/EPI/DELHI/1844 V Email: sp.honda@abcconsultants.net
o Sales (AM & Exec.): Achieve targets (spare parts & accessories), sales promotion, manage dealer operations, market survey, training & pricing. Establish operation standards, job flow & evaluation tools, o Procurement (Mgr. & Exec.) : Sourcing (local / imports), delivery performances, supplier rating, back order control, vendor
development, price negotiations & inventory management. Knowledge of drawings, specifications and tax matters, o Inventory Control (Exec.) : Monitor inventory policy, maintain stock months / service ratio, ABC analysis, MIS, knowledge of drawing / specifications, model variants & BOM.
MANUFACTURING
o Welding (Operations / Quality / Maintenance) (SE & Exec.): Knowledge of spot-welding operations, line setting, body parts, sheet metal, jigs & fixtures, quality tools & welding techniques. Repair & maintenance of m/c equipment, knowledge of PLC m/c & Robotics.
Code: WELDING/MEG/EP-UDEUU/
Email: welding.honda@abcconsultants.net
o Painting (DM & Exec.): Experience in paint process / equipments, paint testing & analysis, project handling and execution.
Code: PAINTING/MFG/EPI/DELHI/1846 Email: painting.honda@abcconsultants.net
o Assembly Frame (Operations / Maintenance) (Exec.) : Line balancing & productivity improvement, assembly process quality improvements, defect analysis / implementing countermeasures. Experience in preventive maintenance & production of assembly
frame, PLC Controllers.
Code: AF/MFG/EPI/DELHI/1847
Email: af.honda@abcconsultants.net
o Assembly Engine (Operations / Maintenance) (Exec.) : Exposure to assembly process, process quality improvements, line balancing, cycle time study & maintenance of conveyor line, hoist etc.
Code: AE/MFG/EPI/DELHI/1848 Email: ae.honda@abcconsultants.net
o Stores / Material Service (Exec.): In-plant logistics, warehousing, inventory control, excise-related matters & 5S.
Code: SMS/MFG/EPI/DELHI/1849 Email: sms.honda@abcconsultants.net
o Imports (Exec.) : Import / export documentation & procedures, shipping lines logistics, customs clearance & handling export incentive claims.
Code: IMPORTS/MFG/EPI/DELHI/1850 Email: imports.honda@abcconsultants.net
o Production Control (Exec.): Production control, planning for procurement of parts, production & manpower.
Code: PC/MFG/EPI/DELHI/1851 Email: pc.honda@abcconsultants.net
o Parts Quality (Sheet Metal / Rubber / Plastic / Electrical / Ferrous & Non-Ferrous) (Exec, for each type) & ISO Audit (Exec.)
Develop, inspect, test, analyze, trouble-shoot & devise solutions for each type of component. Knowledge of castings & forgings for ferrous & non-ferrous components. Exposure to inspection equipments. Cost data management of Business Plan. Budget preparation and control. Should be an ISO Auditor / Management Representative (MR).
Code: PQ/MFG/EPI/DELHI/1852 Email: pq.honda@abcconsultants.net
o Vehicle Quality (Exec.): Complete car inspection as per SOP’s. Monitor feedback from market quality / PDCA.
Code: VQ/MFG/EPI/DELHI/1853 Email: vq.honda@abcconsultants.net
o Quality Engineering (Technical Research & Specification Control) (Exec.): Testing & analysis, vehicle & part testing, suspension related parts development, casting & forging. Conversant with engineering drawing. • New model activities, product engineering & development. • Maintain data / records. Specification change control activities. Knowledge of CATIA/AUTOCAD / MS - Office.
Code: QE/MFG/EPI/DELHI/1854 Email: qe.honda@abcconsultants.net
o Market Quality (Exec.) : Warranty analysis, control / monitor market problems. Handle warranty claims. Pre-delivery inspection audit control. Analyze problems & develop solutions.
Code: MQ/MFG/EPI/DELHI/1855 Email: mq.honda@abcconsultants.net
VENDOR DEVELOPMENT (VD) (Exec.)
Code: VD/EPI/DELHI/1856
o Experience in vendor development, preferably in an auto company.
Email: vd.honda@abcconsultants.net
INFORMATION TECHNOLOGY
Code: IT/EPKDELHI/1857 Email: it.honda@abcconsultants.net
o Graphical User Interface (Exec.): Dealer Management Software and IT platforms (SQL, Oracle & MS Access), o AS/400 SAP (Exec.): Knowledge of CL.RPG, DB2&ABAP (desirable).
HUMAN RESOURCE MANAGEMENT
Code: HRM/EPI/DELHI/1858 Email: hrm.honda@abcconsultants.net
o Human Resources (SE & Exec.): Recruitment, Selection, PMS, Training & Development.
o Industrial Relations (DM, SE & Exec.) : Recruitment of supervisors / workers, induction, training, legal compliances. • Union management, liaison / Court cases, welfare & grievance redressal.
SECRETARIAL & LEGAL AFFAIRS
Code: SLA/EPt/DELHI/1859 Email: sla.honda@abcconsultants.net
o Legal Affairs (AM) : Handle consumer matters & customer cases, represent company independently in Courts & vet all legal contracts. Networking with lawyers / law firms. Knowledge of indirect taxes, o Audit (SE): Experience in Internal audit with reputed law firms / companies, coordination with external firms & follow-up of internal
audit findings.Writting skills, high energy levels & Please email /courier your current salary, mobile number & with the appropriate job code in the subject.
ABC CONSULTANTS
Engineering, Process & Infrastructure Practice
ABC Consultants Private Limited, 909 Hemkunt Tower, 98 Nehru Place, New Delhi -110019 Tel: +91 11 52 393900 Fax : +91 11 2641 6431 www.abcconsultants.net
Ahmedabad, banglore, Chennai, Coimbatore, Delhi, Hyderabad, kolkata, mimbai, Pune