» Technical Support Officer: MBA Latest Jobs Openings in Companies in India
Name: Rohini Perumal
Objective
To gain professional experience in the Human Resource Department and be able to deliver the requirements with maximum potential.
Areas Of Interest
• Human Resource Development
• Managerial Behavior and Effectiveness
• Human Resource Management
o Employee retention.
o Employee and Customer Relationship.
Education
• BE (Information Technology)
Avinashilingam Deemed University, Coimbatore, TN.
• MBA (Human Resources and Finance Management)
Anna University, Chennai, TN. ( Graduation May 2007)
Work Experience
• HR Intern
Kinship Technologies Pvt. Ltd., Chennai (June 2006-August 2006)
-Conducted initial interviews, administer programming tests, Train new employees on company policies and track time sheets
-Communicated with college placement officers about hiring recent graduates
-Prepare and update company standard operating procedure manual
-Prepare the company for auditing
-Update and prepared employee training records, track and update results of employee performance tests. Communicated regularly with the team leader about the results.
• Technical Support Officer
Convergys India Services, Bangalore, India (May 2004–Dec 2004)
-Provided customer support which includes troubleshooting and installation of WINDOWS operating system.
-Provide customer service to ~100 clients.
-Underwent training in Microsoft XP, SP1 and SP2 and was the first batch of trainees to offer technical support to SP2 system.
• Internship
Dec 2006-May 2007
Internship and project at Aricent
A Study on Team Effectiveness in Aricent
o Measuring the team strength and dynamics of the teams in Aricent
o Suggesting the priorities of concern
May 2003 Internship and Project
-JAVA (core) - Manipal Institute of Computer Education.
-Security in file transfer.
-Software used- VB and JAVA.
May 2002 summer project and Internship
-Data encryption, using ARC Four PRNG cryptographic algorithm (C++).
-ORACLE 8i (Manipal Institute of Computer Education).
-Cryptography using the ARC Four PRNG algorithm (C++) National level. Short-listed to present the paper at Mahatma Gandhi University, Kerala (2003).
Technical Proficiencies
• Operating systems:
Windows, linux.
• Software languages and packages :
MS PROFESSIONAL SUITE, C, C++, VB, JAVA, ORACLE, SPSS, MATLAB.
Co-Curricular Experience
• Placement Coordinator - Avinashilingam Deemed University
Acted as liason between faculty placement officer and students. Represented students interests, collected and organized students resumes during placement and career fair.
• Editor - Rotract Club, Avinashilingam Deemed University
Wrote and edited articles on the events held at the University.
• NSS member - Avinashilingam Deemed University
Participated in rural school construction, aided in the maintenance of local veterinary hospital, involved in agricultural extension activities, helped organize polio vaccination and health camps.
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