» Area Operations Manager: MBA Latest Jobs Openings in Companies in India
Name: abhishek saha
Career Objective :
• A professionally self-motivated individual, will to contribute value to the organization through result oriented performance.
• My objective is to work in a challenging Managerial position in the field of operations, where I can apply my skills and learning to achieve organizational and personal goals.
Experience Summary :
• Present Designation:-“Area Operations Manager” in ICICI Bank Ltd.
• Experience:- two years, (may 2005-till date) in icici bank ltd,
Warangal (A.P.) In retail loan operations.
Job Responsibilities :
• Handling Entire Operations of Loans, based at Warangal Retail Assets Product Group, of 5 districts.
• Operations include Banking, Disbursement and Customer service and Cash Counter requirements of ICICI Bank Retail Asset Products.
• Loan disbursements of value Rs.15 crores, volumes around 1200 files per month, Cash Collection of Rs.2 crores per month, handling customer walk-ins of around 600 customers & Banking of PDC’s, entry of around 4000 Daily Receipt Entries in a month.
• Trained & supervised the team & other employees on processes, policies & special sessions on personality & Communication development.
• Customer interactions if needed, solving issues & updating MIS via mails.
Present Job Achievements:
• Achieved an Exceptional First Promotion within 10 months & became “Assistant Manager” from ‘Customer Accounts Manager’.
• Second Promotion within a period of 9 months & became “AREA OPERATIONS MANAGER” for the entire Retail Loan Operations in ICICI Bank Ltd ,Warangal (A.P.), directly reporting to ROM (Regional Operations Manager)
• Youngest AOM not only in the region (A.P.) but also in the complete south zone, which consists of around 50 offices.
• Identified the need of Cash Counter in the Branch , took initiative & arranged the same in less than 30 days.
• Interviewed, trained, supervised and evaluated up to 22 executives working in Warangal Branch as well as other branches of ICICI in Andhra pradesh.
• Identified and resolved conflicts between public and bank, employees and management, clarifying work relationships and alleviating communication
• Managed & gave special trainings to the team & managers of other verticals on FIVE-S & LEVEL –3, crucial components of company’s quality improvement concepts.
• First to complete “10 man days” of Learning Matrix in complete south zone. Appreciated by the Zonal Head for the same.
Educational Profile :
• M.B.A from Institute for Technology & Management, Warangal (A.P.) during the academic years 2003-2005.
ü Area of specialization – Marketing.
• B.Sc. (Computer Science) from Osmania University, Hyderabad.(1999-2002)
• 12th (CBSE) from Kendriya Vidyalaya, Ordnance Factory Medak, (A.P).(1999)
• 10th (CBSE) from Kendriya Vidyalaya, Ordnance Factory Medak, (A.P).(1997)
Skills & Trainings :
• Done Advance Diploma in Software Training from ECIL, Hyderabad.
• Proficient in MS Office/ Excel / Word & knowledge about Operating Systems.
• Attended a workshop in “ERP & CRM” conducted by HOT BIZ, New Delhi.
Projects Undertaken :
• Did a summer project in GODREJ & BOYCE MFG. COMPANY LTD, HYDERABAD, titled “ Analysis of Market Share and Market Potential of LCD Projectors in Hyderabad”.
• Done projects in subjects like Financial Accounting, Research Methodology, Consumer Behavior, in Warangal.
Extracurricular Activities :
• Chief organizer of college management meet (CONFLUENCE-2004).
• Was an active member of college management meet (RENDEZVOUS-2003).
• Was a member of the team who conducted a corporate quiz (PRASHNA-2003), in Hyderabad.
Achievements :
• Won Prizes in sports (State level) in Shuttle Badminton, Table Tennis, Volleyball.
• Done project (1998) which were selected for Nationals. (Bhopal)
• Participated in State level Science Fair (Hyderabad), project selected for Nationals.
Strengths
• Personal: Self-motivated, Positive attitude and High patience.
• Professional: Consistency, Coordinating, Organizing skills, leadership quality & team player.
Personal Details:
Languages Known : English, Hindi, Bengali & Telugu.
Status, Family : Single. Self made family.
Date of Birth : 14th Dec 1981.
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