» Customer Support Latest Jobs Openings in Companies in India

Software Developers

MCA/B.Tech in Computer 02-03 yrs of exp. in as SQL DBA. Knowledge of ORACLE. Expertise in Backup/Recovery, performance tuning functions & stored procedures.

Networking Engineers

Min. 3 yrs of exp. & knowledge of Router, Exposure of firewell & VPN, Voice Devices with 1 yr exp. in managing Switch edge. Must be CCNA certified.

Team Leaders
Graduates/Post Graduate with 2- 3 yrs of experience, excellent communication ,team management skills & proficiency in German language required.
B.Com/M.Com with 0-3 years of experience in accounting.

Tele Callers

Graduates/Diploma Holders (any stream) with good
communication skills & computer proficiency. ‘Selected persons must be willing to work in flexible shifts/

Jay pee Institute of Information Technology University

As part of their programs, the JIIT/JUIT/JIET are on the lookout for reputed and well accomplished academic professionals in the disciplines/areas of specialization (but not limited to) as given:

Computer Science & Engineering: Software Engineering Computer Hardware & Architecture,
Networking, Distributed System, Artificial Intelligence, Data & Knowledge Management Web
Technologies, Theoretical CS

Electronics & Communication Engineering: Devices and Circuits, Digital Hardware, Mobile &
RF Technologies, Embedded Systems, Devices Modeling and Simulation, VLSI Design, DSR
Microwave & Optical Communication

Biotechnology/ Bioinformatics: Animal Tissue Culture, Molecular Biology, Industrial
Biotechnology, Computational Biology & Molecular Modeling, Drug Design & Genetics

Chemical Engineering: Modeling, Process Systems Engineering, Chemistry {Physical/ Instrumentational), Cement Manufacture, Ceramic Engineering

Civil Engineering: Structures, Environments Engineering, Transportation, Hydropower Mechanical

Engineering: Machine Design, Thermal Engineering, Plant Design Mathematics: OR/Numerical Techniques, Statistics

Physics; Quantum and Na no Technology, Compound Semiconductors, Materials Science

Humanities & Management: Economics, Finance, HRD and Information Systems
Desired qualifications/salary for the various positions are:

Professor: PhD with 10 years relevant experience or equivalent industry experience

Rs. 25,000-2500-50,000
Rs. 22,500-2000-42,500

Associate Professor: PhD with 6 years relevant experience

Rs. 22,500-2000-42,500

Assistant Professor: PhD with relevant experience
Rs. 18,750-1500-33,750

Senior Lecturer/ Lecturer: M. Tech with relevant experience
Rs. 10,000-750-16,000-1000-30,000
In addition to the above DA, HRA, LTA, Medical reimbursement and other allowances are admissible. The compensation package is designed to reward the best talent and will not be a limiting factor for the right person. Attractive opportunities for collaborative research and consultancy will be an added incentive.

Application containing detailed bio-data, current research & teaching interests, present emoluments and names & addresses of three referees should be sent to COO (Education), C/o (JUT), A-10, Sector-62, NODIA-201307 Tel. 0120-2400973/ Fax 0120-2400986].

Customer Service

Officer -Technical Dept.

Job code: REC: OFF: CSD: TECH - 01

Qualification: B.E (Auto/Mech)/BE + MBA (Mkg).

Experience: 2-5 years.

Location: Delhi, Kolkata, Mumbai, and Bangalore (Bidadi).
• Must have zeaf tow
• Experienced in handling customer complaints
• Exposed to repair analysis
• Sound product technical knowledge, automotive systems repair procedures, and requisite practical skills
• Experence in on-site technical/product support
• Effective in data handling and reports.

Field Technical Engineer

Job code: REC: ENG: FE - 02

Qualification: B.E/Diploma.

Experience: 7-9 years.

Location: Delhi, Kolkata, Mumbai and Bangalore (Bidadi).
• Hands on experience in technical problem solving
• Provide field repair support to dealers
• Conduct technical training for dealer personnel
• Diagnose and repair critical field concerns, market feedback and usage condition feedback, for product technical enhancement
• Should have high practical skills in all areas of automobile service (Engine/Transmission/ Electrical/Vehicle Electronics etc.).

Officer-Field Operations Dept.

Job code: REC: OFF: CSD:OPRT - 03

Qualification: B.E (Auto / Mech)/BE + M8A (Mkg).

Experience: 2-5 years.

Location: Delhi, Kolkata, Mumbai and Bangalore (Bidadi).
• Good knowledge of automotive dealers customer service functions/handling
• Well versed with service key performance indicators
• Productivity, customer retention etc.
• Excellent analytical planning, execution, and communications skills
• Effective in data handling and reports
• Experience in handling operations related to dealer efficiency improvements.

Officer - Dealer Development Dept

Job code: REC: OFF: DD - 01

Qualification: B.E (Auto/Mech)/BE + MBA (Mkg).

Experience: 2-5 years.

Location: Bangalore (U B City).

• Sound exposure towards functions like dealer network planning and implementation
• Must have handled dealer applicant scrutiny, valuation and appointment
• Plan, schedule, establish and follow- up on dealership construction Evaluation of financial parameters at dealership for profitability study
• Data compilation and analysis.

Officer - Regional Sales Dept.

Job code: REC OFF: RS - 02

Qualification: B.E (Auto/ Mech)/BE + MBA (Mkg).

Experience: 2-5 years.

Location: Delhi, Mumbai, Kolkata and Bangalore (U B City).
• Must have handled sales forecasting and preparing business plan for the dealers
• Hands-on experience in channel management, monitoring and under gradation of dealers, profitability analysis
• Exposure towards market analysis, volume and market share development, penetration and target fixation
• Impart training to dealers • MIS & data management Marketing

Officer - Accessories Marketing + Sales

Job code: REC: OFF: MKT - 01

Qualification: B.E + MBA (Optional).

Experience: 2-5 years.

Location: Bangalore (U B City).
• Must have handled automotive accessories, spare parts planning and marketing strategy
• Must have good techno-commercial knowledge on accessory planning, promotion, product potential and trend analysis
• Experience in interacting with suppliers preferred.

Purchasing

Officer - Parts & Components Dept. (Buyer)

Job code: REC: OFF: P & C - 01

Qualification: B.E (Auto/Mech/Prod).

Experience: 2-5 years.

Location: Bangalore (Bidadi). Desireable sound information about supplier base
• Hands- on experience in procurement of auto parts like plastic, rubber, steel & electrical etc.
• Technical know how in the areas of purchasing Likes ourcing, costing, supplier evaluation.

Officer - Capital & Raw Materials Dept (Buyer)

Job code: REC: OFF: CAP - 02

Qualification: B.E (Auto/Mech/Prod).

Experience: 2-5 years.

Location: Bangalore (Bidadi).

• Experienced in sourcing, costing and procurement of mechanical/electrical - capital goods, raw materials, fabricates and daily consumables
• Must have sound techno-commercial know-how about factors like price, economy andmarket trends
• Excellent negotiation skills.

Plant Administration
Engineer - Project Engineering Dept

Job code: REC: PAD: PE - 01

Qualification: B.E (Civil/Electrical).

Experience: 2-5 years.

Location: Bangalore (Bidadi).

• Thorough site engineering experience is preferred
• Must have handled expansion projects as Site Engineer
• Experience in working on site projects, handling electrical confirmations, execution activities and project accomplishment
• Sound knowledge in electrical stream with a blend of Civil Engg. preferred.

Human Resources
Officer - HR - Planning Dept. - HRP

Job COde: REC: OFF: HRP - 01

Qualification: MSW/MBA (HR)/B.E + MBA (HR). •

Experience: 2-5 years.

Location: Bangalore (Bidadi).
• Must have working knowledge on manpower planning system
• Knowledge of QCC systems and Performance Appraisal Management
• Experience in form ilating companyscompensation policy * Exposure towards budget planning and control.

AM - Recruitment Dept-HRP

Job Code: REC: OFF: HR/HRP - 02

Qualification: MSW/MBA(HR) /B.E + MBA (HR).

Experience: 8-10 years.

Location: Bangalore (Bidadi).

• Manpower planning and control
• Experienced in formulation and development of various selection tools, policies and procedures
• Must have hands-on experience in areas iike sourcing, talent tracking and negotiation
• Experienced in formulation of recruitment strategy to meet future requirements.

AM - HR - Dept - Industrial Relations

Job code: REC: AM/HR: IR - 03

Qualification: MSW/MBA(HR).

Experience: 8-10 years.

Location: Bangalore (Bidadi).

• Extensively worked on aspects like employee communications, grievance redressal systems and union negotiations
• Must have handled domestic enquiries and coordinated with labour department for settlements
• Must have hands-on experience in policy formulation and implementation
• Must have handled legal and statutory compliances.

Compensation will not be a constraint for the right candidate.
If you want to set the benchmark of perfection in automobile engineering, please send your resume to: hr@tkm.co.in

Dated: 6-6-2007

Job Code: ARCSE
Customer Support Engineers

Location: Bangalore
Qualification: BE/Diploma in Electronics/Telecommunication
Experience; 2-6 years
Specifications:
Knowledge of GSM, CDMA technologies. Should have been trained in GSM and CDMA BTS, BSC and MSC equipments of OEMs like Motorola,
Ericsson, Siemens, Nortel, Nokia and Lucent
Should have implementation experience of Network roll outs of the operators.
Knowledge of Micrcwave, Satellite communication and Fiber Networks will be an advantage.
Please mention in the “subject line” - the code, name of the candidate,
present location of work and the yrs of experience

Suddenly, you move with a new confidence. You find new capabilities. Your lifestyle is envied. Suddenly, you become the person you always wanted to be. Discover the Real You.

We don’t just offer you a great job - we offer you a great career at HSBC Electronic Data Processing India Private Limited (HDPI), a member of the HSBC Group.

HSBC: one of the world’s largest banking and financial services organizations
? 9,800 offices
? 77 countries
? 110 million customers
? 253,000 employees

And we provide you regular training inputs, so that you can keep on learning, growing, and moving within the organization. We are now looking for dynamic people to join our centres at Hyderabad, Bangalore, Visakhapatnam and Kolkata.

Position: Customer Service Executives
Skills/Experience: Excellent verbal and written communication skills in English
• Ability to interpret and handle complex numerical data • High energy levels
• Negotiating skills • Excellent interpersonal skills • Strong customer service orientation
• Good keyboard skills • Flexibility to work in shifts • Should possess a 12th pass/graduation certificate

Job Profile: Acquire knowledge on HSBC products and procedures • Efficiently handle inbound and outbound calls to resolve overseas customer queries • Electronically process data and respond to customer queries pertaining to banking transactions from HSBC offices across the globe. Students in their final year, men and women in the age group of 18 to 50 years are encouraged to apply.

Walk in for an interview along with your CV, testimonials and a passport size photograph, from 25th May to 28th May between 1 0 am and 5 pm at:

Ma Foi Management Consultants Ltd. 14-15, Community Centre, PVR Complex, Saket, New Delhi-110 017. Ph:011 -51664201/02/03 E-mail: hsbcdelhi@mafoi.com

At Vertex, one of the largest BPOs in Europe, we follow a policy that gives our employees an edge over the others. Therefore, we leave no stone unturned in providing them the best working environment, which makes them loom large over their peers in other companies.

Come, be a part of this US$ 6 Billion United Utilities Pic, with 72 sites across US, UK, Canada & India, that service the best of Fortune 500 companies and handles 34 million client customer accounts. With a 100% tech-sawy center in Gurgaon replete with world class facilities and high employee focus, Vertex is a place that will surely make you feel like you are leagues ahead ofthe rest.

Business Associates -Customer Service: Graduates (12+3) in any discipline with 0-2 years experience in the service industry and collections respectively.

Good command over English (written and oral) required forthe position. Candidates should be willing to work in a 24x7 environment. We also offer 2 weeks free accommodation to outstation candidates.

Walk in with a copy of your updated resume and recent passport-size photograph to any of the venues given below;-

Walk-in Interviews for Business Associates - 10 am to 4 pm
May 25th to May 29th ‘OS
Smart Source, L- /13, First Floor, Jal Vihar Road, Lajpat Nagar II, New Delhi.
May 25th to May 29th ‘05
Nexus, C-S7, Shivalik Main Road, Shivalik, New Delhi.

Take the highway to a world-class career Now here’s your opportunity to have a career that’s truly on the fast track… join HSBC’s Global Service Centres at Visakhapatnam, Hyderabad and Bangalore. HSBC Electronic Data Processing India Private Limited (HDPI), is a member of the HSBC Group
(one of the world’s largest banking and financial institutions) and was established in the year 2000 to provide world-class data processing services to the HSBC Group.
The Group has an international network of more than 10,000 offices in 76 countries and territories in Asia Pacific, Europe, America, Middle East and
Africa with over 110 million customers and 230,000 employees. We are now looking for dynamic people to join our centres at Visakhapatnam, Hyderabad and Bangalore.

Customer Service Executives
Job Profile : > Acquire knowledge on HSBC products and procedures ? Efficiently handle inbound and outbound calls to resolve overseas customer queries ? Electronically process data and respond to customer queries pertaining to banking transactions from HSBC offices across the globe.
HSBC is an Equal Opportunities Employer.

Skills / Experience : > Excellent verbal and written communication skills in English > Ability to interpret and handle complex numerical data ? High energy levels > Negotiating skills ? Excellent interpersonal skills > Strong customer service orientation ? Good keyboard skills ? Flexibility to work in shifts and Should possess a graduation / 12th pass certificate.

Students in their final year, men and women in the age group of 18 to 50 years are encouraged to apply.

Walk-in for interviews along with resume, testimonials and a passport size photograph on 4th, 5th, 6th & 7th May, 2005 between 9.30 am and 5.30 pm at the address below MA FOI MANAGEMENT CONSULTANTS LTD.
14-15,2nd Floor, Community Centre, PVR Complex, Saket, New Delhi -110017. Ph: 011-51664201,51664202,51664203
email: hsbcdelhi@mafoi.com

Collection Executive
3 months to 3 yrs. of experience in early/late stage collections preferably in an international call centre for a new debt collection process now under way. Openings also at our Bangalore centre. Welcome Bonus/Best Salary/Best Incentives/Best Employee Referral Rewards.

• CUSTOMER Services
Individuals with excellent communication skills and willing t0 work in snifts

Self esteem comes with accomplishment. Not by birth. As you go through life, you pick up brands along the way. The name of your school, the name of your college, your address, your banker, your vehicle, your cell phone, and finally your job, which is more likely to define your identity for the rest of your life. Vanguard offers you an opportunity of pride. A brand that will make you what you always wanted to be.

Walk-in Calls

4th May.05 : Vanguard, JIL Tower-It, 78, Institutional Area, Sector-18, Gurgaon. 11am to 5pm 5th May.05 : Hotel Vikram, Lajpat IMagar IV, Ring Road, New Delhi. 10am to 5pm 6th IV!ay.O5 : Richi Rich, A-7, Wazirpur Ring Road, Opp. Shalimar Bagh, New Delhi. 10am to 5pm 7th May. 05 : Arrowheads, 92B, Amritpuri (Opp. Iskcon Temple), East of Kailash. 10am to 5pm 7th May.05 : Umang Palace, B-1/3, Janakpuri, Near Check Post, New Delhi. 10am to 5pm 9th-13th May.05 : Vanguard, JIL Tower-ll, 78, Institutional Area, Sector-18, Gurgaon. 11am to 5pm

If you are unable to make it to the interviews, please mail your resume to us at the earliest at: resuma@vanguardlnfo.com
BS 7799 Certified, UK Data Protection Act 1998 Certified
And ISO 9001-2000 Company

Vanguard Info-Solution Ltd.
A subsidiary of Vanguard Info Solutions USA
JIL Tower-II78Institutional Area, Sector – 18 ,
Gurgaon – 122001 (harayana) India.

Tel .: 95124- 5125400,484,485,486,479

AT AMERICAN EXPRESS WE HAVE A LOT TO OFFER. FOR STARTERS, A FUTURE.

American Express is one of the world’s most respected service brands.. A Fortune 500 company, it is a global leader in the business of Cards, Travel, Banking and Financial Advisory Services. The company is driven by strong corporate values and believes that outstanding quality, unsurpassed customer service and talented people are our competitive edge.

The American Express Service Center - India in Gurgaon provides world-class services to our overseas customers and are offering exciting career opportunities for you.
We are an Equal Opportunity Employer and offer challenging assignments, competitive compensation, an employee-sensitive work culture and opportunities for growth. Our work timings are aligned to our global customers. We offer a comfortable work environment with facilities like pick-up and drop for the convenience of our employees.

We are looking for Customer Service Executives: You will be responsible for serving our overseas customers on the phone. The ideal candidate should be a customer-oriented, self-motivated team player with a passion for quality service and have excellent spoken English abilities with sharp listening skills. The candidate should also have a good working knowledge of PCs and have a degree/diploma from a reputed institution.

Though prior experience is not necessary, exposure to areas including customer service and travel will be an advantage. So walk in with your resume and passport size photograph between 10am and 4pm to the following:

5th May 2005 • NUT Saket 4, Community Center, Ahluwalia House, PVR Complex, New Delhi
• NUT Karol Bagh, 17A/41, Gurudwara Road, Karol Bagh, New Delhi
• Careerctuise, 1574, Park Lane, Sector 17 C, Gurgaon (Neat IFFCO Chowk)

6th May 2005 • NUT Saket 4, Community Center, Ahluwalia House, PVR Complex, New Delhi
• YMCA, Tourist Hostel, 1 Jaisingh Road, New Delhi (Behind Bangla Sahib Gurudwara)
• Careercruise, 1574, Park Lane, Sector 17 C, Gurgaon (Near IFFCO Chowk)

7th May 2005 • NUT Karol Bagh, 17A/41, Gurudwara Road, Karol Bagh, New Delhi
• Shyama International, C-5/32 SDA, Opp. IIT main gate, New Delhi
• Careercruise, 1574, Park Lane, Sector 17 C, Gurgaon (Near IFFCO Chowk)

8th May 2005 • NUT Karol Bagh, 17A/41, Gurudwara Road, Karol Bagh, New Delhi
• Shyama International, C-5/32 SDA, Opp. IIT main gate, New Delhi
• Careercruise, 1574, Park Lane, Sector 17 C, Gurgaon (Near IFFCO Chowk)
In case you are unable to make it to the venues, please e-mail your resume to shweta.a.anand@aexp.com or call at: 0124-5096050.

AMERICAN EXPRESS (INDIA) PRIVATE LIMITED
Plot No.: A-26, Sector-34, Infocity, Gurgaon -122001, Haryana.

Why crawl when you can take giant leaps towards success:

At Vertex, one of the largest BPOs in Europe, we promise a speedy and steady growth of your careen While the rest merely talk about promotions, we have a reputation for enabling our employees to reach the pinnacle of success within our corporate framework.
Come, be a part of this US$ 6 Billion United Utilities Pic, with 33 sites across US, UK, Canada & India, that service the best of Fortune 500 companies and handles 34 million client customer accounts. With a f 00% tech- sawy center in Gurgaon replete with world class facilities and high employee focus.

Business Associates-Customer Service &Collections:
Graduates (12+3) in any discipline, 0-2 years experience in service industry and collections respectively. Good command over English (written and oral) required for all the positions. Candidates should be willing to work in a 24x7 environment. We also offer 2 weeks free accommodation to outstation candidates. Walk-in with a copy of your updated resume and
recent passport-size photograph to any of the venues given below.

Walk-in-lnterviews for Business Associates. 10 am to 4 pm,

April 20th to April 23rd ‘05
Megamind, P-34 South Extension Part-ll, New Delht-110049, (Above Oriental Bank of Commerce)

April 20th to April 23rd ‘05
Megamind, A-85 Vishal Enclave, Opposite Rajouri Garden Main Market, Near Sony World, New Delhi

April 20th to April 23rd ‘05
Search International, Royal Park Hall, Masjid Moth, Greater Kailash-ll, New Delhi-110048

April 22nd & April 23rd ‘05
Search International, 38, Bunglow Road, 2nd Floor, Opposite Amitabh Banquet, KamlaNagar, Delhi